Now TV Switching Offer Terms & Conditions

⁺Promotion period starts from 24 May 2023 until 31 July 2023. These offers (including Offer 1, Offer 2, Offer 3 and Offer 4, each a “Offer”, collectively “Offers”) are available to new Now TV customers with designated installation address (except Lamma Island customers) who provide a clear and identifiable photo of the set top box of Cable TV, including its serial number. Customer must complete installation of designated Now TV service and designated Netvigator Fibre-to-the-Home broadband service within 30 days from the application date (“Eligible Customer”) to enjoy the Offers. Now TV will send e-coupons and Promo Code to eligible customers’ registered email address approximately 2-4 weeks after the service installation. For each registered address can enjoy each of the following Offers once. Terms and conditions apply. All program content and promotion may be subject to change from time to time, please contact sales staff for details.

1. Offer 1 (“Offer 1”)：During the Commitment Period, Eligible Customer may enjoy a monthly fee waiver for the 12-months commitment (“Commitment Period”) of Netvigator 200M Fibre-to-the-Home broadband service (Value HK$4,736) and Now Family Pack; and a fee waiver for SD connection at the designated district (Value HK$1,752). Offer 1 is a limited time offer and is applicable to selected Now TV customers and new customers residing in designated estates whose service installation address has not been installed with any NETVIGATOR / LiKE1OO Broadband Service within 3 months prior to the application date. To enjoy this offer, customers must successfully apply designated Now TV services. Eligible customers can receive a 12-month Netvigator broadband service for free and must allow HKT to complete the service installation within 30 days from the application date. Upon expiry of the 12-month period of the NETVIGATOR Service, if customer’s  NETVIGATOR Service is not terminated and  customer have not renewed the NETVIGATOR Service with a new commitment period, HKT will continue to provide the NETVIGATOR Service on the same terms as per existing NETVIGATOR Contract (except for the service fees) on a month-to-month (without commitment period) basis, subject to your payment of service fees at our then prevailing month-to-month (without commitment period) rate of the NETVIGATOR Service.  NETVIGATOR Broadband Service is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”). Only available in designated residential areas, subject to relevant terms and conditions. In the event of dispute regarding Offer 1, HKT’s and PCCW Media’s decision shall be final. Now Family Pack will automatically terminate after 12 months. Offer 1 valid until 31 July 2023. Terms and conditions apply. All program content and promotion may be subject to change from time to time, please contact Now TV sales staff for information on all the service plans and promotion details. Now TV is provided by PCCW Media Limited (“PCCW Media”) and available in designated areas only. Now TV is a registered trademark of the PCCW Group. For 200M Broadband Service, bandwidth specification corresponds to a maximum downstream and upstream bandwidth of 200Mbps. Actual speed experienced will be less than the network specifications and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.
2. Offer 2 (“Offer 2”): Eligible Customers may get 2 sets of The Club online shopping promo code (“Promo Code”). Each Promo Code has a value of HK$50. The Promo Codes are valid until 30 September 2023 and are only applicable to a single transaction with a net spend of HK$1,000 or above on designated product (*Excluded Products but not limited to The Apple products, The Club Gift Card, The Club Cash Voucher and all products or services provided / supplied by Club Travel, Club Hope, Club Insurance, HKT Care, bizMart by HKT, DrGo/1010/csl Retail and Online Shop, and other selected goods or services designated by The Club from time to time. The Club reserves the right to make changes to the list of Excluded Products without prior notice) via The Club’s mobile app, or designated website (https://www.theclub.com.hk/shopping/zh/lc/electronics-and-office.html or https://www.theclub.com.hk/shopping/en/lc/travel.html). Promo Code only applicable on designated shopping platform, each transaction can only use one Promo Code.  Offer 2 is non-transferable and cannot be exchanged for cash nor Clubpoints.  All products/gifts are available only while stocks last. If a customer requests cancellation or a refund (whether partial or in full) for any order to which the Offer has been applied, and after such cancellation or refund (whether partial or in full), the total net purchase amount for purchasing the Designated Products becomes less than HK$1,000, entitlement to the Offer 2 shall be forfeited, and in such event, Club HKT Limited shall be entitled to first deduct from any refund to customers the discounted value applied pursuant to the Offer 2. Only one Promo Code can be applied per order. Offer cannot be used in conjunction with other discounts, offers or promotions. The set-off value of the Promo Code cannot be used to settle delivery fee nor be counted towards the eligible amount qualifies for free shipping. Other Terms & Conditions apply, as dictated by Club HKT Limited. In the event of dispute, decisions made by Club HKT Limited shall be final and binding. The products or services in Offer 2 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 2.  
3. Offer 3 (“Offer 3”): Eligible Customers may get a designated fast charger (SRP: HK$498) as a gift when they spend a specified amount on csl Standalone purchase. Offer 3 is valid until 31 August 2023. The designated fast charger is an inno3C i-65WT Super Silicon 65W 3-Ports Travel Fast Charger (SRP: HK$498). To enjoy Offer 3, Eligible Customers are required to make single purchase on designated handsets and gadgets in any of csl Shop or 1O1O Centre with minimum total spending amount $4,000 to get a FREE inno3C i-65WT Super Silicon 65W 3-Ports Travel Fast Charger (SRP HK$498). Offer 3 is limited in random colors, first come first serve and while stock last. Unless otherwise stated, Offer 3 cannot be used in conjunction with any other promotional or discount offer, and are non-transferable or exchangeable for cash or other products. Offer 3 is subject to further terms and conditions. For details, please contact our staff for details. CSL reserves the right to vary or cancel Offer 3 and/or amend these Terms & Conditions related to Offer 3 at any time without notice. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail. In the event of dispute, decisions made by CSL will be final and binding. The products or services in Offer 3 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 3.
4. Offer 4 (“Offer 4”): Eligible Customers may get two DrGo HK$200 Video Consultation e-Voucher (“e-Voucher”) and two HK$50 DrGo Health Store promo code (“Promotion Code”). Photos are for reference only. Offer 4 and its Promo Codes are valid until 31 August 2023. Offer 4 is only applicable to new eligible DrGo users’ first registration with DrGo on the DrGo App with an email address which has not been previously registered with DrGo. If DrGo decide that a registered user is entitled to the offer, DrGo will send a welcome email to the DrGo user’s registered email address after her successful registration. DrGo will send out the e-Voucher(s)/Promotional Code(s) to the “My coupon” of the user’s DrGo App. Each e-Voucher can only be used once, each payment can use e-Voucher for only one time. Each Promotion Code can be used once if you have purchased upon HK$100 or above for each order. Gifts are valid while stocks last. e-Voucher/promo code is only valid on or before the expiry date.  Registration with DrGo is subject to the “DrGo Teams and Conditions”, and Offer 4 is subject to the “DrGo Welcome Gift Terms and Conditions” (available on DrGo website: www.drgo.com.hk).  +Application to General Practice only. Operating hours of DrGo may be suspended under bad weather conditions or other special circumstances. The products or services in Offer 4 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 4.

Terms & Conditions:

General conditions 

(Applicable to new customers)

3-Pack Super Sports Pack Plus Combo

A new Now TV customer who subscribe to the 3-Pack Super Sports Pack Plus Combo (“3-Pack Combo”) with a 24-month commitment period (“Commitment Period”) at HK$388/month may enjoy: i) 3month subscription fees wavier (the relevant monthly subscription fees will be waived for the designated months during the Commitment Period).; and ii) a waiver of the monthly HD Connection Service fee during the Commitment Period (“Waiver”).

The 3-Pack Combo includes Super Sports Pack Plus and 2 of the following 10 designated channel packs: STEM Learning Pack (No toy), On-Demand Now Studio, Now True, Junior Pack, Chinese Movie Pack, Western Movie Pack, Western Entertainment Pack, News Pack, Asian Entertainment Pack and Knowledge Pack. For details of channel packs please refer to our website at www.nowtv.now.com/available-channel-packs .

. HD Connection Service is only available to customers whose Now TV installation addresses fall within HD coverage.

A customer must complete the subscription and the activation or installation of Now TV service on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2)“FWD Insurance 10th AnniversaryｘHKT Present：Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually.  Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.

If the 3-Pack Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly fee of HK$388 x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, the 3-Pack Combo will continue to be provided on a month-to-month basis at HK$388/month to the customer until such customer terminates the subscription to the 3-Pack Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The 3-Pack Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Now TV will broadcast all Premier League matches on pay TV in Hong Kong exclusively for the seasons of 2022/23 to 2024/25. Designated matches will be delivered in 4K per season. To view the 4K version of the channels that they have subscribed (including matches in 4K resolution), a customer must subscribe to 4K connection service with a monthly connection fee and make a one-off payment of $980 4K Installation Charge. 4K Connection Service is only available to a customer whose Now TV installation address has HKT fiber network coverage and where the Now TV services can be connected to such fiber network. In respect of the 2022/2023 seasons of the LaLiga, Now TV will broadcast the matches that are broadcasted by beIN SPORTS. Details of dates and times of matches will be announced by the relevant event organizers in due course. UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Serie A, Ligue 1, MLS are provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the 3-Pack Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.

5-Packs Entertainment Flexi Combo

A new Now TV customer who subscribe to the 5-Pack Entertainment Flexi Combo (“5-Pack Flexi Combo”) with a 24-month commitment period (“Commitment Period”) at HK$315/month may enjoy: i) 2 months subscription fees wavier (The monthly channels subscription fees will be waived at the designated months; and ii)a waiver of the HD Connection Service fee during the commitment period (“Waiver”).

The 5-Pack Flexi Combo includes 5 of the following 10 designated channel packs: STEM Learning Pack (No toy), On-Demand Now Studio, Now True, Junior Pack, Chinese Movie Pack, Western Movie Pack, Western Entertainment Pack, News Pack, Asian Entertainment Pack and Knowledge Pack. For details of channel packs please refer to our website at www.nowtv.now.com/available-channel-packs . .

HD Connection Service is only available to customers whose Now TV installation addresses fall within HD coverage.

A customer must complete the subscription and the activation or installation of Now TV service on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2) “FWD Insurance 10th AnniversaryｘHKT Present：Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually.  Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.

If the 5-Pack Flexi Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly fee of HK$315 x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, the 5-Pack Flexi Combo will continue to be provided on a month-to-month basis at HK$315/month to the customer until such customer terminates the subscription to the 3-Pack Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The 5-Pack Flexi Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the 5-Pack Flexi Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.

(Applicable to Existing Customers)

An existing Now TV customer who upgrade to or renew their subscription to a designated Now TV combo (“Now TV Combo”) with a 24-month commitment period (“Commitment Period”) and with a designated monthly fee increase and complete the subscription on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2)“FWD Insurance 10th AnniversaryｘHKT Present：Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually.  Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.

If the Now TV Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly charge x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, Now TV Combo will continue to be provided on a month-to-month basis at the monthly charge to the customer until such customer terminates the subscription to the Now TV Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The Now TV Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Now TV will broadcast all Premier League matches on pay TV in Hong Kong exclusively for the seasons of 2022/23 to 2024/25. Designated matches will be delivered in 4K per season. To view the 4K version of the channels that they have subscribed (including matches in 4K resolution), a customer must subscribe to 4K connection service with a monthly connection fee. 4K Connection Service is only available to a customer whose Now TV installation address has HKT fiber network coverage and where the Now TV services can be connected to such fiber network. In respect of the 2022/2023 seasons of the LaLiga, Now TV will broadcast the matches that are broadcasted by beIN SPORTS. Details of dates and times of matches will be announced by the relevant event organizers in due course. UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Serie A, Ligue 1, MLS are provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the Now TV Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.

Ticket redemption

1. Customer must collect the Tickets in person at Tsim Sha Tsui 1O1O Shop (Address: Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon) from June 30, 2023 to July 2, 2023, 11:30 – 19:30. When collecting the Tickets, the customer must present the receipt of ticket purchase, identity documents, and mobile phone number for identity verification.
2. Tickets of “FWD Insurance 10^th AnniversaryｘHKT Present：Jer Lau “Across The Universe” In My Sight Solo Concert 2023” (the “Concert”) will be randomly distributed to customers at our discretion. The seats may be allocated in a non-sequential manner (including allocation in odd number sequence). .  No exchange nor replacement will be arranged for any tickets.  No objection as to any seat allocation of tickets will be entertained.
3. Additional terms and conditions may apply to the t

Special terms and conditions related to the Concert

4. Tickets cannot be transferred or resold, whether partial or in full, and other persons cannot attend the Concert in place of the customers. Tickets can only be used within the period specified on the tickets. Each ticket admits one person only.  Tickets are invalid if defaced or damaged.  Photocopies are not accepted.  Tickets are not replaceable nor compensable if lost, damaged or expired.  Admission is only allowed for person aged 6 or above.
5. All customers and attendees must follow MakerVille Company Limited (“Organiser”) terms and conditions of the Concert. If customers and/or attendees fail to comply with such terms and conditions, PCCW Media and/or its affiliates and/or the Organiser reserve(s) the right to disqualify the customers and/or attendees and/or forfeit the tickets.
6. Seats at the Concert will be allocated by the Organiser. Decisions of the organizer shall be final.
7. Tickets cannot be transferred, exchanged, refunded or returned, or redeemed for cash or other products or services. PCCW Media is not responsible for the tickets in any way, including but not limited to the safety, suitability, quality and performance of the Concert.  Participants or customers shall agree that PCCW Media shall not be held liable for any compensation for any issues and/or defects in relation to or the use of the tickets.  No receipt will be provided for any tickets.  Customers shall understand and agree that PCCW Media or the Organiser shall not be held liable if the customers cannot utilise or enjoy the tickets for any reasons or suffer from personal injury or damage to property as a result of or in connection with the use or enjoyment of the tickets.
8. The venue of the Concert may be temporarily closed or suspended upon occurrence of any events beyond the control of the Organiser, including but not limited to the outbreak of infectious diseases or inclement weather (such as the hoisting of Tropical Cyclone Signal No.8 or higher, or Black Rainstorm warnings) on the date of the Concert. Customers and attendees shall abide by all arrangements of the Organiser.  The Organiser reserves the right to reschedule the Concert without prior notice.  No compensation, reissuing or refund of any tickets will be arranged.
9. All persons attending the Concert must abide by the latest epidemic prevention measures announced by the Hong Kong Government and maintain proper social distance (including but not limited to wearing their own masks during the entire time at the venue) and all applicable terms and conditions and regulations of the Organiser, otherwise the Organiser has the right to refuse such persons from entering the venue.
10. The facilities or services or venues provided on the date of the Concert may occasionally become unavailable due to maintenance, renovation, or other reasons that are beyond PCCW Media’s or the Organiser’s control without prior notice. PCCW Media shall not be liable for any disappointment, inconvenience caused, losses or damages as a result.
11. All customers and attendees accept and agree that PCCW Media and/or its affiliates (and/or their respective employees, representatives, subcontractors and agents) and/or the Organiser may take and use their photographs and images for commercial purposes without payment, compensation or indemnity.

Others

12. Now TV service is provided by PCCW Media Limited (“PCCW Media”) and available in designated areas only. Now TV is a registered trademark of the HKT Group.
13. PCCW Media is not the supplier or organizer of the Concert, and makes no representation or warranty as to the quality and safety of the facilities and services provided at or by the Concert. PCCW Media accepts no liability for any customers and attendees in relation to this Promotion or the Concert.  Except where required by law, under no circumstances will PCCW Media be held liable for any damage, loss, personal injury, accident, delay or irregularity however occasioned, sustained or suffered during, or in relation to, the Concert.
14. PCCW Media reserves the right to amend or cancel the 3-Pack Combo, the 5-Pack Flexi Combo, the Now TV Combo, the Waiver offers or/and the related terms and conditions at any time without prior notice. In the event of any dispute in relation to the 3-Pack Combo, the 5-Pack Flexi Combo, the Now TV Combo, and the Waiver offers, PCCW Media reserves the right of the final decision and participants or customers shall not object. The Organizer reserves the right to amend or cancel the Concert and these terms and conditions at any time without prior notice.  In the event of any dispute in relation to the Concert, Organizer reserves the right of the final decision and participants or customers shall not object.
15. In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Now TV 2023 Consumption Voucher Scheme Offer Terms & Conditons

*Total worth of the offer includes 15 months commitment of Soccer Combo at $298/month and HD connection fee at $38/ month is up to $5,040. The promotion period is from 27 March 2023 to 31 August 2023 (both dates inclusive) (“Promotion period”). During the promotion period, only new Now TV customers can subscribe to the designated Now TV combo with 15 months commitment period at $3,000, include HD connection fee during commitment period (“This offer”). One-off payment will be charged via Credit Card in advance of order issuance. This offer cannot be refunded or exchanged for cash. This offer is not applicable to Lamma Island customers. Terms and conditions applied.

Formula One^® is provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information.​

Terms and Conditions apply. Children of age 11 or below must be accompanied by a person aged 18 or above to enter the Park.