To ensure that we continue to deliver the service you expect, please check that your contact information is up to date. You can check or amend it at “My Account” > “Profile“.
Meanwhile, we are inviting selected customers to verify their contact information via direct mail. The invitation letter will be mailed to the installation address. If you have received the letter, please follow the instructions to verify your contact information.
Welcome on Board, Cable TV Switch-overs!
Cable TV customers, attention please! Enjoy up to HK$7,000 welcome gifts by showing your Cable TV customer proof+!
1-year free contract of designated Now Family Packs and 200M NETVIGATOR broadband service, with promo codes value up to HK$100 Club Shopping and value up to $500 DrGo are up for grabs+! Plus a fast charger for free with purchasing designated amount of smartphone at csl+!
+Promotion period starts from 24 May 2023 until 31 July 2023. These offers (including Offer 1, Offer 2, Offer 3 and Offer 4, each a “Offer”, collectively “Offers”) are available to new Now TV customers with designated installation address (except Lamma Island customers) who provide a clear and identifiable photo of the set top box of Cable TV, including its serial number. Customer must complete installation of designated Now TV service and designated Netvigator Fibre-to-the-Home broadband service within 30 days from the application date (“Eligible Customer”) to enjoy the Offers. Now TV will send e-coupons and Promo Code to eligible customers’ registered email address approximately 2-4 weeks after the service installation. For each registered address can enjoy each of the following Offers once. Terms and conditions apply. All program content and promotion may be subject to change from time to time, please contact sales staff for details.
Offer 1 (“Offer 1”):During the Commitment Period, Eligible Customer may enjoy a monthly fee waiver for the 12-months commitment (“Commitment Period”) of Netvigator 200M Fibre-to-the-Home broadband service (Value HK$4,736) and Now Family Pack; and a fee waiver for SD connection at the designated district (Value HK$1,752). Offer 1 is a limited time offer and is applicable to selected Now TV customers and new customers residing in designated estates whose service installation address has not been installed with any NETVIGATOR / LiKE1OO Broadband Service within 3 months prior to the application date. To enjoy this offer, customers must successfully apply designated Now TV services. Eligible customers can receive a 12-month Netvigator broadband service for free and must allow HKT to complete the service installation within 30 days from the application date. Upon expiry of the 12-month period of the NETVIGATOR Service, if customer’s NETVIGATOR Service is not terminated and customer have not renewed the NETVIGATOR Service with a new commitment period, HKT will continue to provide the NETVIGATOR Service on the same terms as per existing NETVIGATOR Contract (except for the service fees) on a month-to-month (without commitment period) basis, subject to your payment of service fees at our then prevailing month-to-month (without commitment period) rate of the NETVIGATOR Service. NETVIGATOR Broadband Service is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”). Only available in designated residential areas, subject to relevant terms and conditions. In the event of dispute regarding Offer 1, HKT’s and PCCW Media’s decision shall be final. Now Family Pack will automatically terminate after 12 months. Offer 1 valid until 31 July 2023. Terms and conditions apply. All program content and promotion may be subject to change from time to time, please contact Now TV sales staff for information on all the service plans and promotion details. Now TV is provided by PCCW Media Limited (“PCCW Media”) and available in designated areas only. Now TV is a registered trademark of the PCCW Group. For 200M Broadband Service, bandwidth specification corresponds to a maximum downstream and upstream bandwidth of 200Mbps. Actual speed experienced will be less than the network specifications and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.
Offer 2 (“Offer 2”): Eligible Customers may get 2 sets of The Club online shopping promo code (“Promo Code”). Each Promo Code has a value of HK$50. The Promo Codes are valid until 30 September 2023 and are only applicable to a single transaction with a net spend of HK$1,000 or above on designated product (*Excluded Products but not limited to The Apple products, The Club Gift Card, The Club Cash Voucher and all products or services provided / supplied by Club Travel, Club Hope, Club Insurance, HKT Care, bizMart by HKT, DrGo/1010/csl Retail and Online Shop, and other selected goods or services designated by The Club from time to time. The Club reserves the right to make changes to the list of Excluded Products without prior notice) via The Club’s mobile app, or designated website (https://www.theclub.com.hk/shopping/zh/lc/electronics-and-office.html or https://www.theclub.com.hk/shopping/en/lc/travel.html). Promo Code only applicable on designated shopping platform, each transaction can only use one Promo Code. Offer 2 is non-transferable and cannot be exchanged for cash nor Clubpoints. All products/gifts are available only while stocks last. If a customer requests cancellation or a refund (whether partial or in full) for any order to which the Offer has been applied, and after such cancellation or refund (whether partial or in full), the total net purchase amount for purchasing the Designated Products becomes less than HK$1,000, entitlement to the Offer 2 shall be forfeited, and in such event, Club HKT Limited shall be entitled to first deduct from any refund to customers the discounted value applied pursuant to the Offer 2. Only one Promo Code can be applied per order. Offer cannot be used in conjunction with other discounts, offers or promotions. The set-off value of the Promo Code cannot be used to settle delivery fee nor be counted towards the eligible amount qualifies for free shipping. Other Terms & Conditions apply, as dictated by Club HKT Limited. In the event of dispute, decisions made by Club HKT Limited shall be final and binding. The products or services in Offer 2 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 2.
Offer 3 (“Offer 3”): Eligible Customers may get a designated fast charger (SRP: HK$498) as a gift when they spend a specified amount on csl Standalone purchase. Offer 3 is valid until 31 August 2023. The designated fast charger is an inno3C i-65WT Super Silicon 65W 3-Ports Travel Fast Charger (SRP: HK$498). To enjoy Offer 3, Eligible Customers are required to make single purchase on designated handsets and gadgets in any of csl Shop or 1O1O Centre with minimum total spending amount $4,000 to get a FREE inno3C i-65WT Super Silicon 65W 3-Ports Travel Fast Charger (SRP HK$498). Offer 3 is limited in random colors, first come first serve and while stock last. Unless otherwise stated, Offer 3 cannot be used in conjunction with any other promotional or discount offer, and are non-transferable or exchangeable for cash or other products. Offer 3 is subject to further terms and conditions. For details, please contact our staff for details. CSL reserves the right to vary or cancel Offer 3 and/or amend these Terms & Conditions related to Offer 3 at any time without notice. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail. In the event of dispute, decisions made by CSL will be final and binding. The products or services in Offer 3 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 3.
Offer 4 (“Offer 4”): Eligible Customers may get two DrGo HK$200 Video Consultation e-Voucher (“e-Voucher”) and two HK$50 DrGo Health Store promo code (“Promotion Code”). Photos are for reference only. Offer 4 and its Promo Codes are valid until 31 August 2023. Offer 4 is only applicable to new eligible DrGo users’ first registration with DrGo on the DrGo App with an email address which has not been previously registered with DrGo. If DrGo decide that a registered user is entitled to the offer, DrGo will send a welcome email to the DrGo user’s registered email address after her successful registration. DrGo will send out the e-Voucher(s)/Promotional Code(s) to the “My coupon” of the user’s DrGo App. Each e-Voucher can only be used once, each payment can use e-Voucher for only one time. Each Promotion Code can be used once if you have purchased upon HK$100 or above for each order. Gifts are valid while stocks last. e-Voucher/promo code is only valid on or before the expiry date. Registration with DrGo is subject to the “DrGo Teams and Conditions”, and Offer 4 is subject to the “DrGo Welcome Gift Terms and Conditions” (available on DrGo website: www.drgo.com.hk). +Application to General Practice only. Operating hours of DrGo may be suspended under bad weather conditions or other special circumstances. The products or services in Offer 4 is not provided or supplied by PCCW Media. PCCW Media hereby disclaim all representations and warranties with respect to safety, merchantability, fitness for a particular purpose, the product corresponding to any descriptions or samples. PCCW Media and/or its affiliates shall not be liable for any claims, losses or damages arising from the collection and/or use of any products or services in Offer 4.
“FWD Insurance 10th AnniversaryxHKT Present: Anson Lo “The Stage” In My Sight Solo Concert 2023″
New customers who subscribe to the designated Now TV combo or existing customers who upgrade to or renew their subscription to a designated Now TV combo with a designated monthly fee increase, may purchase a package comprising two tickets*.
Date of Sale: Starting from Jun 9, 2023, 11:00AM Customer Hotline: 2888 2121
*The listed price of each of the ticket is HK$1,080. Limited to 155 sets and serving quota on a first come first served basis while stocks last.
«FWD Insurance 10th AnniversaryxHKT Present: Jer Lau “Across The Universe” In My Sight Solo Concert 2023»
New customers who subscribe to the designated Now TV combo or existing customers who upgrade to or renew their subscription to a designated Now TV combo with a designated monthly fee increase, may purchase a package comprising two tickets*.
Date of Sale: Starting from Jun 6, 2023, 11:00AM Customer Hotline: 2888 2121
*The listed price of each of the ticket is HK$1,080. Limited quota on a first come first served basis while stocks last
A new Now TV customer who subscribe to the 3-Pack Super Sports Pack Plus Combo (“3-Pack Combo”) with a 24-month commitment period (“Commitment Period”) at HK$388/month may enjoy: i) 3month subscription fees wavier (the relevant monthly subscription fees will be waived for the designated months during the Commitment Period).; and ii) a waiver of the monthly HD Connection Service fee during the Commitment Period (“Waiver”).
The 3-Pack Combo includes Super Sports Pack Plus and 2 of the following 10 designated channel packs: STEM Learning Pack (No toy), On-Demand Now Studio, Now True, Junior Pack, Chinese Movie Pack, Western Movie Pack, Western Entertainment Pack, News Pack, Asian Entertainment Pack and Knowledge Pack. For details of channel packs please refer to our website at www.nowtv.now.com/available-channel-packs .
. HD Connection Service is only available to customers whose Now TV installation addresses fall within HD coverage.
A customer must complete the subscription and the activation or installation of Now TV service on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2)“FWD Insurance 10th AnniversaryxHKT Present:Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually. Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.
If the 3-Pack Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly fee of HK$388 x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, the 3-Pack Combo will continue to be provided on a month-to-month basis at HK$388/month to the customer until such customer terminates the subscription to the 3-Pack Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The 3-Pack Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Now TV will broadcast all Premier League matches on pay TV in Hong Kong exclusively for the seasons of 2022/23 to 2024/25. Designated matches will be delivered in 4K per season. To view the 4K version of the channels that they have subscribed (including matches in 4K resolution), a customer must subscribe to 4K connection service with a monthly connection fee and make a one-off payment of $980 4K Installation Charge. 4K Connection Service is only available to a customer whose Now TV installation address has HKT fiber network coverage and where the Now TV services can be connected to such fiber network. In respect of the 2022/2023 seasons of the LaLiga, Now TV will broadcast the matches that are broadcasted by beIN SPORTS. Details of dates and times of matches will be announced by the relevant event organizers in due course. UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Serie A, Ligue 1, MLS are provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the 3-Pack Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.
5-Packs Entertainment Flexi Combo
A new Now TV customer who subscribe to the 5-Pack Entertainment Flexi Combo (“5-Pack Flexi Combo”) with a 24-month commitment period (“Commitment Period”) at HK$315/month may enjoy: i) 2 months subscription fees wavier (The monthly channels subscription fees will be waived at the designated months; and ii)a waiver of the HD Connection Service fee during the commitment period (“Waiver”).
The 5-Pack Flexi Combo includes 5 of the following 10 designated channel packs: STEM Learning Pack (No toy), On-Demand Now Studio, Now True, Junior Pack, Chinese Movie Pack, Western Movie Pack, Western Entertainment Pack, News Pack, Asian Entertainment Pack and Knowledge Pack. For details of channel packs please refer to our website at www.nowtv.now.com/available-channel-packs . .
HD Connection Service is only available to customers whose Now TV installation addresses fall within HD coverage.
A customer must complete the subscription and the activation or installation of Now TV service on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2) “FWD Insurance 10th AnniversaryxHKT Present:Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually. Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.
If the 5-Pack Flexi Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly fee of HK$315 x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, the 5-Pack Flexi Combo will continue to be provided on a month-to-month basis at HK$315/month to the customer until such customer terminates the subscription to the 3-Pack Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The 5-Pack Flexi Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the 5-Pack Flexi Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.
(Applicable to Existing Customers)
An existing Now TV customer who upgrade to or renew their subscription to a designated Now TV combo (“Now TV Combo”) with a 24-month commitment period (“Commitment Period”) and with a designated monthly fee increase and complete the subscription on or before 18 Jun 2023 in order to become an eligible customer (the “Eligible Customer”) for purchasing a package comprising two (2)“FWD Insurance 10th AnniversaryxHKT Present:Jer Lau “Across The Universe” In My Sight Solo Concert 2023 concert tickets (the “Tickets”) at HK$2,160 (the listed price of each of the Tickets is HK$1,080). Purchase of the Tickets is subject to availability and success is not guaranteed. Each Eligible Customer can purchase only one package of 2 Tickets and cannot purchase each Ticket individually. Eligible Customer will receive a notification SMS for purchasing of the Tickets. The Eligible Customer must purchase the Tickets and make the payment successfully within the designated date and method according to the instructions listed in the SMS. The Eligible Customer may be required to present the notification SMS of ticket purchase, identity documents, and mobile phone number for identity verification when purchasing the Tickets.
If the Now TV Combo is terminated at any time for any reason, there will be no refund and a customer shall be required to pay an early termination fee which based on the monthly charge x remaining months of the Commitment Period as at the time of termination. At the end of the Commitment Period, Now TV Combo will continue to be provided on a month-to-month basis at the monthly charge to the customer until such customer terminates the subscription to the Now TV Combo by giving PCCW Media Limited at least 30 days’ prior written notice. The Now TV Combo is only available to customers whose Now TV installation addresses are located in designated residential areas. Now TV will broadcast all Premier League matches on pay TV in Hong Kong exclusively for the seasons of 2022/23 to 2024/25. Designated matches will be delivered in 4K per season. To view the 4K version of the channels that they have subscribed (including matches in 4K resolution), a customer must subscribe to 4K connection service with a monthly connection fee. 4K Connection Service is only available to a customer whose Now TV installation address has HKT fiber network coverage and where the Now TV services can be connected to such fiber network. In respect of the 2022/2023 seasons of the LaLiga, Now TV will broadcast the matches that are broadcasted by beIN SPORTS. Details of dates and times of matches will be announced by the relevant event organizers in due course. UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Serie A, Ligue 1, MLS are provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now TV service for the entire duration of your Now TV subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now TV service; and hours of broadcast of any program or channel are subject to change from time to time. This is a limited time offer. In the event of any disputes in relation to the Now TV Combo, Waiver and Now TV, the decision of PCCW Media Limited shall be final and binding.
Ticket redemption
Customer must collect the Tickets in person at Tsim Sha Tsui 1O1O Shop (Address: Shop 9-11 (1/F), Hong Kong Pacific Centre, 28 Hankow Road, TST, Kowloon) from June 30, 2023 to July 2, 2023, 11:30 – 19:30. When collecting the Tickets, the customer must present the receipt of ticket purchase, identity documents, and mobile phone number for identity verification.
Tickets of “FWD Insurance 10th AnniversaryxHKT Present:Jer Lau “Across The Universe” In My Sight Solo Concert 2023” (the “Concert”) will be randomly distributed to customers at our discretion. The seats may be allocated in a non-sequential manner (including allocation in odd number sequence). . No exchange nor replacement will be arranged for any tickets. No objection as to any seat allocation of tickets will be entertained.
Additional terms and conditions may apply to the t
Special terms and conditions related to the Concert
Tickets cannot be transferred or resold, whether partial or in full, and other persons cannot attend the Concert in place of the customers. Tickets can only be used within the period specified on the tickets. Each ticket admits one person only. Tickets are invalid if defaced or damaged. Photocopies are not accepted. Tickets are not replaceable nor compensable if lost, damaged or expired. Admission is only allowed for person aged 6 or above.
All customers and attendees must follow MakerVille Company Limited (“Organiser”) terms and conditions of the Concert. If customers and/or attendees fail to comply with such terms and conditions, PCCW Media and/or its affiliates and/or the Organiser reserve(s) the right to disqualify the customers and/or attendees and/or forfeit the tickets.
Seats at the Concert will be allocated by the Organiser. Decisions of the organizer shall be final.
Tickets cannot be transferred, exchanged, refunded or returned, or redeemed for cash or other products or services. PCCW Media is not responsible for the tickets in any way, including but not limited to the safety, suitability, quality and performance of the Concert. Participants or customers shall agree that PCCW Media shall not be held liable for any compensation for any issues and/or defects in relation to or the use of the tickets. No receipt will be provided for any tickets. Customers shall understand and agree that PCCW Media or the Organiser shall not be held liable if the customers cannot utilise or enjoy the tickets for any reasons or suffer from personal injury or damage to property as a result of or in connection with the use or enjoyment of the tickets.
The venue of the Concert may be temporarily closed or suspended upon occurrence of any events beyond the control of the Organiser, including but not limited to the outbreak of infectious diseases or inclement weather (such as the hoisting of Tropical Cyclone Signal No.8 or higher, or Black Rainstorm warnings) on the date of the Concert. Customers and attendees shall abide by all arrangements of the Organiser. The Organiser reserves the right to reschedule the Concert without prior notice. No compensation, reissuing or refund of any tickets will be arranged.
All persons attending the Concert must abide by the latest epidemic prevention measures announced by the Hong Kong Government and maintain proper social distance (including but not limited to wearing their own masks during the entire time at the venue) and all applicable terms and conditions and regulations of the Organiser, otherwise the Organiser has the right to refuse such persons from entering the venue.
The facilities or services or venues provided on the date of the Concert may occasionally become unavailable due to maintenance, renovation, or other reasons that are beyond PCCW Media’s or the Organiser’s control without prior notice. PCCW Media shall not be liable for any disappointment, inconvenience caused, losses or damages as a result.
All customers and attendees accept and agree that PCCW Media and/or its affiliates (and/or their respective employees, representatives, subcontractors and agents) and/or the Organiser may take and use their photographs and images for commercial purposes without payment, compensation or indemnity.
Others
Now TV service is provided by PCCW Media Limited (“PCCW Media”) and available in designated areas only. Now TV is a registered trademark of the HKT Group.
PCCW Media is not the supplier or organizer of the Concert, and makes no representation or warranty as to the quality and safety of the facilities and services provided at or by the Concert. PCCW Media accepts no liability for any customers and attendees in relation to this Promotion or the Concert. Except where required by law, under no circumstances will PCCW Media be held liable for any damage, loss, personal injury, accident, delay or irregularity however occasioned, sustained or suffered during, or in relation to, the Concert.
PCCW Media reserves the right to amend or cancel the 3-Pack Combo, the 5-Pack Flexi Combo, the Now TV Combo, the Waiver offers or/and the related terms and conditions at any time without prior notice. In the event of any dispute in relation to the 3-Pack Combo, the 5-Pack Flexi Combo, the Now TV Combo, and the Waiver offers, PCCW Media reserves the right of the final decision and participants or customers shall not object. The Organizer reserves the right to amend or cancel the Concert and these terms and conditions at any time without prior notice. In the event of any dispute in relation to the Concert, Organizer reserves the right of the final decision and participants or customers shall not object.
In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
Now TV 2023 Consumption Voucher Scheme Offer Terms & Conditons
*Total worth of the offer includes 15 months commitment of Soccer Combo at $298/month and HD connection fee at $38/ month is up to $5,040. The promotion period is from 27 March 2023 to 31 August 2023 (both dates inclusive) (“Promotion period”). During the promotion period, only new Now TV customers can subscribe to the designated Now TV combo with 15 months commitment period at $3,000, include HD connection fee during commitment period (“This offer”). One-off payment will be charged via Credit Card in advance of order issuance. This offer cannot be refunded or exchanged for cash. This offer is not applicable to Lamma Island customers. Terms and conditions applied.
The world of sports was full of excitement and passion! The breathtaking moments are just like comic strips or animated shows! In 2023, Now TV will bring even more unforgettable sporting moments together with these remarkable and unstoppable athletes to you.
Join us and experience the electrifying atmosphere of the arena with Super Sports Pack Plus Combo – apply now and enjoy 3 months of fee waiver!*
Formula One® is provided by beIN SPORTS. All program content and matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information.
What’s the best way to study when you only have 1 year left to prepare for the DSE? Now TV has collaborated with Snapask to offer an intensive new DSE course combo, with a full team of elite tutors in selected subjects, for Form 4 and 5 students.
Enjoy unlimited access to 18 exam-oriented tutorial programmes, together with electronic notes and a 50-question pack at $288 a month (12-month commitment) and get great results in the DSE!
Sign up now! For deatls about junior seconday courses, click here
*Now TV customers can subscribe to Snapask DSE Intensive Pack (which comprises core and elective subjects with 10 teaching programmes of core subjects and 8 teaching programmes of elective subjects) at a monthly service fee of $288 on Now TV with a 12-month commitment period. Customers who are not existing Now TV customers must subscribe to the designated Now TV combo with a 24-month commitment period to subscribe to this pack. The content in and/or accessed through, a Snapask DSE Intensive Pack (including the electronic notes, Questions Packs and designated number of tutorial videos), Question Packs, Snapask App and Snapask official website are provided by Snapask Hong Kong Limited. The number of episodes of the teaching programme in the Snapask DSE Intensive Pack will not increase nor be updated regularly or continuously during the commitment period. It’s important to know that the number of episodes and their content will not be updated for class promotions. PCCW Media Limited and its affiliates shall not be liable or responsible for any claims, losses and/or damages incurred or arising from or in connection with any such content and/or the use of or access to (or failure use or access) any Snapask DSE Intensive Pack, electronic notes, tutorial videos, Questions Packs, Snapask App and Snapask official website. In the event of any disputes, the decision of PCCW Media Limited shall be final and binding. Terms and conditions apply. Now TV is provided by PCCW Media Limited and is available in designated areas only. Now TV is a registered trademark of the PCCW Group. Please contact our Now TV sales staff for more information. Customers can visit http://www.pccw.com for our store location.
Along with NETVIGATOR, Now TV and eye3, HKT is redefining and upgrading every home with the Stay Home Super Combo. From just HK$ 298/month*, you can enjoy Ultra-fast Fiber Broadband, full Wi-Fi coverage, top notch entertainment plus Smart Communications Service all for one price. Satisfy all your needs for work, relaxation and learning at home in one package.
*This offer includes designated NETVIGATOR, Now TV, HKT Smart Living and eye3 Smart Communications Services and is a limited time offer. This is applicable to consumer customers newly subscribe to NETVIGATOR Broadband Service and HKT Fixed Line Service in designated residential areas. Customers must subscribe to designated service plan with commitment period. Terms and Conditions apply.
Catch the comprehensive international sports coverage from top soccer leagues to tennis, badminton, snooker, golf and beyond. No one does sport like Now TV.
Make play time educational. The STEM Learning Pack features a collection of STEM learning programs from Now Learn On Demand & Da Vinci to inspire kids to fall in love with science, technology, engineering, mathematics, astronomy, arts and more.
If you have logged into your account when using this Live Chat, please ensure you logout from your account immediately after every Live Chat session for security reasons. To facilitate our handling of your enquiries, your personal data or information may be required and your conversation with us through the live chat will be recorded. Any personal data or information provided by you or collected by us during the live chat, is collected, used and retained, all in accordance with the requirements of the Personal Data (Privacy) Ordinance and the Privacy Policy Statement of PCCW Media Limited (which can be viewed at http://www.pccw.com/legal/privacy.html) for the purposes of processing and handling your enquiries and service subscriptions, general customer service and quality management. You may decide at your own discretion whether to provide your personal data or information but your failure in providing such the same will cause us to be unable to process your enquiries. Request for access to or correction of your personal data can be made by contacting the Privacy Compliance Officer by writing to GPO Box 9872, GPO, Hong Kong or sending an email to privacy@pccw.com (please specify “Now Player – Live Chat”).
Don’t worry, you don't need to be on camera unless you want to!
We’ll be able to browse the Now website together but we can’t control your mic, camera or device in any other way.
The audio of your conversation with us through “Video Chat” will be recorded for service quality monitoring purposes.
By clicking “Agree and Proceed”, you are deemed to have read and agreed to the “Video Chat” Terms and Conditions (including the Personal Information Collection Statement therein).
“Video Chat” Terms and Conditions
1. “Video Chat” supports video chat, where you will see and hear our agent through our camera and microphone by default once the session starts, while your camera is default to be off and your microphone is default to be on. You may turn your camera or your microphone on or off anytime during the session by clicking the icons at the bottom right corner of the screen.
2. Our representatives will have access through “Video Chat” to view and access your web session on the Website subject to your consent as may be given during the session. Prior to a co-browsing session, our representative will ask for your permission to co-browse, either verbally or through sending you a cobrowsing link. You may end your current use of “Video Chat” and/or co-browsing by clicking the “End session” button at the top right corner or closing your browser window at any time.
3. Personal Information Collection Statement: If you have logged into your account when using “Video Chat”, please ensure you log out from your account immediately after each “Video Chat” session for security reasons. You may need to disclose your personal data or information to facilitate our handling of your enquiries, and the audio of your conversation with us through “Video Chat” will be recorded for service quality monitoring purposes. Any personal data or information provided by you or collected by us, i.e. PCCW Media Limited (“PCCW”), during your use of “Video Chat” , is collected, used and retained, all in accordance with the requirements of the Personal Data (Privacy) Ordinance and the Privacy Statement of HKT Group ( https://www.hkt.com/privacy-statement/for_customers/index.page?locale=en ) for the purposes of processing and handling your enquiries, service subscriptions (applicable terms and conditions may apply), general customer service and quality management. The data or information may be disclosed to, used or retained by other members of the HKT Group and their agents for provision of this “Video Chat”, the said purposes and all directly related purposes. We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us. You may decide whether to provide your personal data or information but your failure in providing such the same may cause us to be unable to process or address your enquiries. To access or correct your personal data, please contact the Privacy Compliance Officer by writing to GPO Box 9896, Hong Kong.
4. You undertake that you will not:
(i) use “Video Chat” for any purpose; or (ii) include or show any image or text; which may be or is unlawful, illegal, deceptive, abusive, harassing, indecent, obscene, vulgar, repulsive, seditious, offensive, threatening, defamatory, discriminatory, inappropriate, menacing, religious or political material, likely to encourage crime, disruption to public order, violence or hatred, unsolicited or authorised advertising or promotional material, or unauthorized material. Unless our prior written consent has been obtained, you must not, directly or indirectly, sell, reproduce, distribute, modify, display, prepare derivative works, reverse engineer any content or any part of this “Video Chat” (including any emoji) or otherwise use the same in any way for any public or commercial purpose.
5. PCCW and its affiliates shall not be responsible or liable for: (i) any charges or expenses incurred in connection with any mobile data, Internet and/or Wi-Fi connection for the “Video Chat”; and/or (ii) any inherent failures or fault of your computer or mobile device or any operating system, software or applications in your computer or mobile device.
6. We may without liability and with or without notice to you, suspend or terminate any session under “Video Chat” if we deem it is appropriate to do so (e.g., an inappropriate image or text appears through the camera of your mobile device).
7. To the fullest extent permitted by law, PCCW and its affiliates make no representations or warranties as to: (i) whether the “Video Chat” will be continuous, uninterrupted or fault-free; (ii) whether PCCW will be able to resolve your issues; or (iii) the quality, suitability or fitness for purpose of the “Video Chat” (or any part thereof).
8. PCCW and its affiliates will not be liable for any claims, losses or damages incurred arising from or in connection with any use, or inability to use “Video Chat”, and your use of “Video Chat” shall, to the extent permitted by law, constitute a release and discharge of PCCW and its affiliates by you from any and all liabilities, claims, demands, losses, causes of action, and/or damages which you may have, arising out of or relating to “Video Chat” and your use or inability to use “Video Chat”.
9. You shall indemnify and keep PCCW and its affiliates fully and effectively indemnified against any losses, claims, damages and liabilities which PCCW and its affiliates may suffer or incur arising out of or relating to or in connection with your breach of these Terms Conditions and your use of “Video Chat”.
10. PCCW may limit, suspend or terminate the provision of “Video Chat” or to change any terms in connection with “Video Chat”, with or without notice to you. PCCW’s decisions in all matters arising out of or relating to “Video Chat” are final and binding.
11. The English version of these terms and conditions shall prevail over any Chinese version which is provided for information purposes only.