Premium (Cash Coupon or Gift) or Educational Toy Redemption

Applicable to premium (cash coupon or gift) or educational toy ONLY

Registered customers must present their registered identity document and the SMS premium or educational toy collection notification to collect their premiums or educational toy at a designated redemption centre within one month of receiving notification.(Corporate or business customers have to present a copy of their BR and company chop for premium or educational toy redemption).

Third Party Collection

An authorized person collecting the premium or educational toy on a registered customer’s behalf must complete the authorization form and present his/her own registered identity document and provide a photocopy of the registered customer’s registered identity document to collect the premium or educational toy at a designated redemption center within one month of receiving notification.

Download Third Party Authorization Form

Terms & Conditions

1. Premiums or educational toy not redeemed within the specified redemption period will be automatically forfeited.

2. Premiums or educational toy cannot be returned or replaced.

3. In no event will PCCW Media Limited and/or its affiliates be responsible for any claims, losses or damage arising from the redemption and/or use of any premiums or educational toy.

4. If the premium is out of stock, PCCW Media Limited shall have the right to replace the premium with another premium of equivalent value as determined at its sole discretion.

5. The redemption and use of any cash coupons is subject to such terms and conditions as maybe specified by the issuer.


Redemption centre address
For gift or educational toy

Hong Kong

24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan
(MTR Sheung Wan exit A1, opposite to Western Market)

Kowloon

3/F Hermes House, 10 Middle Road, Tsim Sha Tsui
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club)

Opening Hours

Monday - Saturday: 10:00 - 19:30

Sunday: Closed

Public holidays: Closed

Enquiry Hotline: 2888 3115


For cash coupon

Hong Kong

24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan
(MTR Sheung Wan exit A1, opposite to Western Market)

Kowloon

Suite E, 12/F, Legend Tower, 7 Shing Yip Street, Kwun Tong
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)

3/F Hermes House, 10 Middle Road, Tsim Sha Tsui
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club)

New Territories

Unit Nos. 1720 – 21, Level 17, Tower 2, Grand Central Plaza, Shatin
(MTR Shatin exit B, Next to IKEA)

Opening Hours

Monday - Saturday: 10:00 - 19:30

Sunday: Closed

Public holidays: Closed

Enquiry Hotline: 2888 3115