Guide for Set Top Box Upgrade – Set Top Box 5212

Step 1 of 3

Switch off the decoder by pressing the power button, then pull the power adaptor from the power socket.

Step 2 of 3

1. Life up the plastic clip at the bottom of the Ethernet cable, unplug it

2. Unplug the AV cords (yellow, white and red) at the back of the decoder.

The 4 wires will be re-connected to the new decoder, so you are advised to leave the wires in situ.

Step 3 of 3

Take the items below to one of the locations mentioned in the redemption letter for exchange:

1. Decoder

2. Remote control

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